Shipping policy

Shipping
How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-10 business days. Most orders are received within 10 days of ordering. During holidays or times of high demand, orders will take 10 - 15 business days to ship.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.

Do you offer package tracking?
Yes! We will provide you with the tracking number once your package is shipped, except for International shipments. A shipping confirmation email will be sent, once your order has left our facility.

How much does shipping cost?
It depends on your state and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button.

Do you ship internationally?
Not at this time – we will soon.

My tracking shows delivered, but I haven't received my package, can I get my order reshipped?
Unfortunately, we are not responsible for reshipping orders that have been marked delivered. Please be sure to provide an accurate address when placing your order. We do offer shipping protection at check-out - without this protection, we are not responsible for lost, stolen or damaged packages. 

My tracking hasn't been updated. Where is my order?
If your order has not been marked delivered, please:
(1) allow 3-5 business days for your package to turn up; and
(2) reach out to your postal worker directly.
If your tracking doesn't update after 5 business days, please contact customer support at info@dearbeautifulbrowngirl.net.